Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Information You Provide

You may provide information such as:

• Name.
• Business or company name.
• Email address.
• Telephone number.
• Billing and payment information.
• Account login information.
• Information submitted through forms.
• Information relating to your agency or business.
• Communications and support requests.
• Information you provide when purchasing or using our Services.

Information Collected Automatically

When you visit our website or use our Services, certain information may be collected automatically, including:

• IP address.
• Browser type and version.
• Device type.
• Operating system.
• Pages visited.
• Referring website.
• Approximate geographic information derived from technical data.
• Date and time of visits.
• Usage and interaction information.
• Cookies and similar technologies.

2. How We Use Information

We may use information we collect to:

• Provide, operate, and maintain our Services.
• Create and administer accounts.
• Process purchases and payments.
• Provide customer support.
• Communicate with you about your account or Services.
• Respond to inquiries and requests.
• Deliver products, services, training, and resources.
• Improve our website, products, and Services.
• Personalize your experience.
• Monitor security and prevent fraud or abuse.
• Analyze website and Service usage.
• Comply with legal and regulatory obligations.
• Enforce our Terms & Conditions.
• Protect our rights, property, users, and business.
• Send marketing communications where permitted by law and applicable consent requirements.

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate our website, remember preferences, understand website usage, maintain security, and improve our Services.

Some cookies may be necessary for the website or Services to function properly.

Depending on the technologies used on our website, you may be able to control certain cookies through your browser settings or available cookie controls.

Disabling certain cookies may affect website functionality.

4. Analytics and Advertising Technologies

We may use analytics, advertising, conversion tracking, or similar technologies provided by third-party service providers.

These technologies may collect information about your interaction with our website and may be used to measure advertising performance, understand website traffic, improve our Services, or provide relevant marketing.

The specific third-party technologies used may change over time.

5. How We Share Information

We may share information with third parties when reasonably necessary to operate our business and provide the Services.

These parties may include:

• Payment processors.
• Website and software hosting providers.
• Customer relationship management providers.
• Analytics providers.
• Advertising and marketing providers.
• Communication and messaging providers.
• Contractors and service providers.
• Professional advisers.
• Business partners where necessary to provide a requested Service.

Service providers may process information on our behalf and are expected to use it for authorized business purposes.

We may also disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or governmental request.
• Protect our rights, property, or safety.
• Protect users or the public.
• Investigate fraud, abuse, or security issues.
• Enforce our agreements and policies.
• Facilitate a merger, acquisition, financing, sale, restructuring, or other business transaction.

We do not sell personal information for money merely because information is collected through our website. Where applicable law defines certain advertising or data-sharing activities as a “sale” or “sharing,” your applicable rights will be honored as required by law.

6. Payment Information

Payments may be processed by third-party payment processors.

We generally do not need to store complete payment card information ourselves. Payment information may be collected and processed directly by the applicable payment processor under its own privacy policy and security practices.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide the Services.
• Maintain business and financial records.
• Resolve disputes.
• Enforce agreements.
• Prevent fraud and abuse.
• Comply with legal obligations.
• Fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information is completely secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have privacy rights under applicable law.

These rights may include, where applicable:

• The right to know what personal information we collect and how it is used.
• The right to access personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of certain information.
• The right to obtain a copy of certain information.
• The right to opt out of certain targeted advertising or data-sharing activities.
• The right to limit certain processing where provided by law.
• The right not to receive discriminatory treatment for exercising applicable privacy rights.

We may need to verify your identity before fulfilling certain requests.

Some rights are subject to legal exceptions and limitations.

10. Marketing Communications

Where permitted by law, we may send information about products, services, offers, updates, or other marketing communications.

You may opt out of certain marketing communications by using the unsubscribe mechanism included in the applicable communication or by contacting us using the phone number listed below.

Even if you opt out of marketing communications, we may still send necessary administrative, transactional, security, or service-related communications.

11. SMS and Telephone Communications

If you provide your telephone number and separately consent to receive SMS messages or telephone communications from us, we may use your number for the purposes described at the time of collection.

Message and data rates may apply.

You may opt out of SMS communications by following the instructions provided in the applicable message or by contacting us by phone.

Providing consent to marketing communications is not required as a condition of purchasing goods or services where prohibited by law.

12. Children's Privacy

Our Services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

Where applicable law establishes a higher minimum age for processing personal information without parental consent, we will follow the applicable law.

13. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

14. Business Transfers

If GHL Agency Hub is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

15. International Data Transfers

Depending on where you live and where our service providers operate, your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we will use appropriate safeguards for applicable international data transfers.

16. California Privacy Rights

If you are a California resident, California law may provide you with additional privacy rights.

Depending on the circumstances, these may include rights to access, correct, delete, or obtain information about the categories of personal information collected and certain rights relating to the sale or sharing of personal information.

We will process verified requests in accordance with applicable California law.

We do not discriminate against individuals for exercising privacy rights provided by applicable law.

17. European Economic Area and United Kingdom

If applicable privacy laws such as the GDPR or UK GDPR apply to our processing of your personal information, you may have additional rights, including rights relating to access, correction, deletion, restriction, objection, portability, and consent withdrawal.

Where applicable, the legal basis for processing may include performance of a contract, compliance with legal obligations, legitimate interests, or consent.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last Updated” date and publish the revised Privacy Policy on our website.

Your continued use of the Services after changes become effective constitutes acknowledgment of the updated Privacy Policy, to the extent permitted by law.

19. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact GHL Agency Hub by phone: +1 (682) 394-9606